Managed IT Services
Our managed services.
At BMTG, Managed IT Services means that we take care of all the daily information technology issues that arise on your network, in the cloud, and with your end-users.
Using powerful monitoring tools, we’re able to keep an eye on your network 24 hours a day, 7 days a week. Everything from ensuring your data is backed up and safe, to maintaining inventory lists, warranty expiries, software versions, or simply letting you know when it’s time to add, replace or improve your hardware and software, we’ve got you covered.
Our Help Desk team, equipped with first-rate tools, rigorous processes, and our ‘not one size fits all’ approach to service means you’re guaranteed timely, reliable and a consistently high level of IT support management and security that ensures you’re delivered the results you actually need.
And for the finance people, our fixed fee contracts mean no more unanticipated IT budget surprises – just predictable service at a predictable price.
The net result … by letting BMTG assume the responsibility for your network you have more time to focus on your business, you significantly reduce your IT spend – you ultimately enjoy a higher standard of satisfaction.
Just ask any of our clients – call us, we’ll give you a name.. in fact…we’ll give you 50 names !!
Our Framework
- Onsite Support
- Remote Support
- Phone Support
- Help Desk
- Continuous Data Back Up
- Disaster Recovery
- Spam & Virus Protection
- Maintained Inventory Lists
- Network Reporting
- Proactive Monitoring
Bottom & Topline Outcomes
- Lower, fixed-fee IT cost
- Better control of IT landscape
- Optimized performance
- Minimized Downtime
- Improved system predictability
- Increased focus on core competences